Effective Date: January 01, 2025

Company: Shanghai STEP Cable Technology Co., Ltd.

Contact Email: Robert88028@gmail.com

This Privacy Policy applies to all visitors and users of our official solar cable sales website. This policy clearly explains how we collect, use, store and protect your personal information, complying with global mainstream privacy regulations including GDPR, CCPA and other international data protection laws. It serves as a universal privacy commitment for our official website business services.

  1. Information We Collect

We only collect necessary user information for business communication, service provision and website optimization, mainly divided into the following two categories:

1.1 Information you actively submit

When you browse products, submit consultation, request quotations or contact us for business cooperation, we will collect the valid information you provide, including your name, company name, email address, contact phone number and your product purchase demands.

1.2 Automatically collected browsing data

To optimize website experience and service quality, we will automatically collect basic technical data when you visit the website, including device type, browser type, access pages, browsing duration and website interaction behavior. All data is collected anonymously and will not involve sensitive private information.

1.3 Cookies and Tracking Technologies

This website uses standard Cookies and similar tracking technologies to stabilize website operation, analyze user access habits and optimize overall service experience.

  1. How We Use Your Information

All collected personal information will only be used for legitimate business purposes and will never be abused for irrelevant purposes:

  • Respond to your product consultation, quotation application, business cooperation and daily service inquiries in a timely manner
  • Optimize website layout, product display and overall user browsing experience
  • Carry out normal business follow-up, deliver product updates, industry information and preferential activity notices
  • Maintain daily website operation and data analysis, improve overall service quality
  • Comply with relevant legal regulations and safeguard the legitimate rights and interests of both users and the company
  1. Cookie Policy

This website uses three types of standard Cookies to ensure normal operation and service optimization:

  • Necessary Cookies: Basic functional cookies required for website normal operation, which cannot be disabled, ensuring normal page access and function use
  • Analytics Cookies: Used to count website traffic and user browsing behavior, helping us optimize website content
  • Functional Cookies: Record user browsing preferences to provide more targeted service experience

You can freely manage or disable Cookies through your browser settings at any time. Disabling partial Cookies will not affect your basic access to the website, but may cause individual personalized functions to be unavailable.

  1. Information Sharing & Disclosure

We firmly promise that we will never sell, rent or trade your personal private information to any third parties for commercial purposes. We only share user data in the following legitimate scenarios: cooperating with trusted third-party service providers who provide website operation, data analysis and technical support for us, all of which have signed strict confidentiality agreements; disclosing relevant information when required by national laws, regulations or official legal procedures; and data transfer in case of company merger, acquisition and other business adjustments.

  1. Data Storage & Security

We only store your personal information within a reasonable time limit. General business consultation data will be retained for 3-5 years for business follow-up and legal archiving, and invalid data will be cleared regularly.

We adopt industry-standard data encryption and security protection measures to prevent unauthorized access, leakage, tampering and loss of user data, and fully protect your personal information security.

  1. Your Legal Rights

You enjoy the full rights to your personal information, including the right to inquire, view, correct and delete your personal data, and the right to withdraw your data authorization at any time. You can also refuse to receive our business notification emails.

If you need to exercise your data rights, please contact us through the official email on the website. We will verify your identity and reply to and process your request within 7 working days.

  1. Third-Party Links

Our website may contain links to third-party official platforms and industry websites. This privacy policy is only applicable to our official website. We have no control over the privacy rules and content of third-party websites, and we will not be liable for any risks arising from your access to third-party links.

  1. Minors Protection

This website is a professional B2B commercial platform for solar cable products, targeted at commercial enterprise users. We do not intentionally collect personal information of minors under 18 years old. Once we find minor user information, we will delete it completely and immediately in accordance with legal requirements.

  1. Policy Updates

We reserve the right to update this privacy policy irregularly to adapt to international legal adjustments and business optimization. The latest policy content will be published on this page with an updated effective date. Your continued use of the website will be deemed as your recognition and acceptance of the latest privacy policy.